Tag: confirmation bias

  • If All You Have is a Hammer… – Maslow’s Hammer (Confirmation Bias redux)

    If All You Have is a Hammer… – Maslow’s Hammer (Confirmation Bias redux)

    I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail. – Abraham Maslow[ref]Maslow, Abraham H. Toward a Psychology of Being. 1962.[/ref]

    In his observations of human psychology Abraham Maslow, of the famous/infamous Maslow’s Hierarchy of needs, noted the strange bias for people to use familiar methods to complete tasks, even if they are not ideally suited for it. Abraham Kaplan more candidly expressed it as: ‘Give a small boy a hammer, and he will find that everything he encounters needs pounding.’[ref]Abraham Kaplan (1964). The Conduct of Inquiry: Methodology for Behavioral Science. San Francisco: Chandler., 28.[/ref] Although my favourite visual expression comes  from the older colloquial usage of the ‘Birmingham hammer.’ Nevertheless, whichever expression is chosen, the intent is clear: people tend to use the same tools to accomplish the job, even if they may be the wrong ones.

    hammer-oThis trend is one that can be seen repeatedly throughout our society, from people and companies stubbornly sticking with outmoded methods of communication, through to DIYers using large blunt objects to persuade stuck objects to move. Maslow’s hammer appears to be all around us, and doesn’t necessarily seem to be going away. But, while the physical, technical and social implementations of Maslow’s hammer are all around us, I want to think about how it gets used from the perspective of our world views.

    First though a brief primer on world views. Simply put a world view is in many ways the lens through which you look at and interpret the world. Mine is thoroughly shaped by my upbringing in Australia, my parental influences, my education in the sciences (Math, Psych, Chem, Biol etc), my faith, and also the minutiae of the influences from the city I live in, the politics of the era, and many more. So when we interpret information, we are inevitably interpreting it through the lens of our world view.

    peanuts_happiness-2So what does this have to do with Maslow’s hammer? Well a bunch of our world view for intellectual pursuits comes from our training and education. Hence in this post I am calling it Maslow’s hammer, although there are some indications that it could be called other things. Maslow’s hammer resonates with me, likely through my Psych training influenced world view. This is where Maslow’s hammer highlights some of the strange decision making that we do in assessing arguments and evidence. It is probably best displayed by the slavish application of scientific method by some groups to almost every other discipline. As perhaps can be seen in some of Richard Dawkins’ twitter feed: https://twitter.com/richarddawkins/status/334656775196393473 Dawkins regularly attempts to apply his hammer (scientific reductionism) to the world around him, and upon finding a bolt (philosophy) attempts to hammer it into the hole with the same ferocity as the nails he finds.

    Of course Dawkins’ rigorous application of his worldview in the vein of Maslow’s hammer is on the extreme end of worldview application. However, I would propose that we all engage in this type of bias in various degrees. We each bring our experience and training to bear on the subject at hand, which is perfectly reasonable. But where the bias kicks into overdrive is where we apply our worldview to the exclusion of all other approaches.

    But if you were to highlight that this bias isn’t really a bias in its own right, you would be correct. In fact it is a different extrapolation of a cognitive bias we have already covered: the confirmation bias. However, in the original post in this series I looked at the confirmation bias as a mechanism of biased interpretation of external input, in this case the bias is applied outward. Maslow’s hammer applies confirmation bias upon our internal toolkit application and finds that we tend to apply the tools in our arsenal that we are most familiar with. Correspondingly ignoring tools that we may be less familiar with, but have better utility to that situation.

    0b6018c5beca2e3b2deccb224bfff135So how do we engage with and steer clear of Maslow’s hammer? I believe that one of the main methods is to be polyvalent scholars and thinkers. While in the renaissance period there were some scholars such as Leonardo DaVinci who were legitimately considered polymaths (Greek: learned in much), or subject matter experts (SMEs) in multiple disciplines, I don’t think that this is the case in the modern era. While there are some in our world who can be considered polymaths, to become an SME in multiple fields is a difficult task given the high degree of specialisation required. However, polyvalence (Gk/Lt: multiple strengths)[ref]Seriously, who combines Greek and Latin word roots[/ref] I think is possible, and being well-versed, but perhaps not SME level, in a variety of topics, aids in setting down Maslow’s hammer. Rather the broad training helps with being able to diversify the toolset used, and helps scholars and thinkers alike to bring a wider variety of tools to the task. This helps with not using the wrong tool for the job. Academically speaking this is interdisciplinary work, but realistically it is all about not using a hammer where a screwdriver is ideal.

    How do you find Maslow’s hammer working in your thinking? Tell me below.

  • Cognitive Biases: Laptops vs Paper – a useful case study on how to remember things (oh and biases)

    Cognitive Biases: Laptops vs Paper – a useful case study on how to remember things (oh and biases)

    Before we get into the Wednesday series on cognitive biases and fallacies in full swing I thought it would be good to look at a simple case study that not only applies to how we fall into biases unconsciously, but also teaches us a little about how we process information. For a little while now there have been a series of articles floating around the web and popping up from time to time based on the 2014 study by Mueller & Oppenheimer on memory retention with long hand vs laptop note taking. [ref]Mueller, Pam A., and Daniel M. Oppenheimer. “The Pen Is Mightier Than the Keyboard Advantages of Longhand Over Laptop Note Taking.” Psychological Science, April 23, 2014, 0956797614524581. doi:10.1177/0956797614524581.[/ref]

    It’s quite a salient topic to look at with the focus on appropriate methods of pedagogy and learning in our modern society, and the sudden and sharp uptake of computers in the last two decades; thanks to Gordon Moore. Now the majority of these articles focus on the study setup by Mueller and Oppenheimer which looks at memory retention from a variety of TED talks when students were asked to take notes in two different modes: handwriting, and laptop note taking. That study found that students performed better at recognition tasks when handwriting rather than laptop note taking. From this the majority of the articles I have read simply conclude that handwriting is superior to laptop note taking, that in the laptops vs paper debate traditional methods come up trumps.

    But is it really? Well before we get into the psychology behind learning and memory, it is worth noting a simple cognitive bias at play here. Confirmation bias. Confirmation bias is a simple bias of taking note of the items or conclusions that fit our existing pattern of beliefs. Simply put the author of most of these articles sub-consciously eliminated the information that disagreed with their presupposition that using laptops in a classroom is detrimental to learning. Notably they ignored the link between laptop use and verbatim transcription, and the corresponding handwriting and synthesis based non-transcription.

    This is just a simple example of the problem with cognitive biases. We simply have a lot of them, and they are excellent at blinding us to alternative data and explanations that challenge our presuppositions. Furthermore there is no malice behind the biases in many cases, which makes it harder to detect in a self-reflective manner. However, being aware of our presuppositions and our predisposition to cognitive biases significantly helps in identifying where our biases are affecting our reasoning and thinking. That is the main reason behind this Wednesday series, if we know more about some of the more common biases it should help us internally defeat them.

    dilbert-confirmation-bias

    Biases aside and back to learning theory, as from the interview in this article: http://www.theatlantic.com/technology/archive/2014/05/to-remember-a-lecture-better-take-notes-by-hand/361478/ where thankfully the reporter has covered the whole of the study, Mueller reflects:

    “We don’t write longhand as fast as we type these days, but people who were typing just tended to transcribe large parts of lecture content verbatim,… the people who were taking notes on the laptops don’t have to be judicious in what they write down.”

    This reflection shows the underlying cognitive working behind the study design of typing vs handwriting. Indeed the claim of better memory retention from handwritten versus typed comes from the level of cognitive engagement, as in thinking and processing, in the memory task. If you are cognitively engaged, such as you are when synthesising material for a paper, then the mode of recording has little consequence (so long as you record something to be able to find it again several months down the track).

    There have been some studies done with low- and high-cognitive load tasks, along with possible low-cognitive load distraction tasks (flipping coins etc) which show its the load of the task that affects retention. Ultimately if you are cognitively disengaged, such as simply transcribing notes for a lecture, then the ‘harder’ cognitive task of handwriting will generally yield better results. [ref]Cf. Piolat et al, 2012; Makany et al, 2008 for cog load; and Schoen, 2012 for contra Mueller & Oppenheimer[/ref]

    wpid-Photo-20141004215054I generally recommend that people take notes in a ‘cognitively difficult’ fashion. What constitutes cognitively difficult varies per person as well, for some it may involve reading around the subject before and after class, while for others it may be formulating interesting questions even if they are not asked in class. While for students who are learning in a non-native language it may actually mean typing verbatim, as the very act of thinking in a non-native language is a hard cognitive task. Indeed some of the students I had last year did this, and subsequently took photos of the whiteboard after class to supplement their notes. As per this amusing anecdote on James McGrath’s blog here. This probably wouldn’t be a useful task for many people with English as a native language, but for them working across a language barrier it helped with both retention and accuracy.

    Realistically for long term memory retention the cognitive load should be high, and the material should be reviewed regularly. I recommend having a high cognitive engagement, even if it is via typing, but review after 24hours and then 3 days and 7 days. Furthermore if the task is able to be used in a synthesis fashion, by perhaps answering questions or writing a personal paper or synopsis on the lecture at hand, then this will reinforce the cognitive loading of the task as well. As from the Mueller & Oppenheimer study abstract the ultimate difference appears to be the act of ‘processing information and reframing it in their own words’ rather than the physical mechanism. So take notes well, and also take note of your cognitive biases.

    Some tools for note taking will be coming up in future Monday posts, and look forward to more cognitive biases on Wednesdays. Tell me what your preferred note taking method is in the comments.